Please read this page for useful information.

- The information and suggestions below may help you if you are experiencing a problem during the on-line web registration process.

-This information is not specific to our process but can be applied when using any on-line web process that requires data input.

- The most common problem is not starting at the Burke Basketball home page each registration season. To make sure you are using the most current page registration page, always start at our home page. Here you will be informed of the latest informaion neccessary to ensure your entire registration process is complete.

- The second thing to look at is pop-up blocking software. This may be in the browser settings or a third party setup like Yahoo or both. This is a very common issue for any web application site.

- The third most common problem we see with on-line registration is the use of browsers other that Microsoft Internet Explorer (IE) version 6 with service pack 2 (SP2) using 128 bit encryption. This is a minimum requirement. Any version newer that v6.0 is acceptable.

REMINDER - If you are having techical difficulty registering, trying using another PC. This is a quick means of determining if you have a browser/PC setting issue.

Browser Information -

Utilizing home PC's for on-line web application processing poses a greater challenge versus a workstation in the office environment as the home PC does not have the strict control over the loading of various software programs that can inhibit a web application process.

If you are having a problem completing the registration process, this may be a browsers issue local to your PC. This is to include the ISP software that may have been installed via a CD-ROM on your PC when the Internet service started.

For AOL users, minimize the AOL browser and open either an IE v6, Netscape, or Mozilla browser. The AOL portal can be unfriendly to web applications. You will need to log into the AOL server but you do not have to use their browser software for browsing web pages.

If you used an install disk from Cox when you first signed up for their broadband service you can have the same issue as the AOL interface.

If you are using DSL and your provider had you use an install disk to connect to install software, this could be a possible issue as mentioned above.

ISP's that have you access the Internet using their software guide you through their server where they track Internet browsing (for advertising purposes). This may pose problems with web applications/programs.

Check your browser security settings. If it is too restrictive, Java may be turned off. Most web applications use some Java programming for validation at the server.

If you are experiencing problems with any web application, try using Netscape (http://browser.netscape.com/) or Mozilla's Firefox -- the choice for programmers ( http://www.mozilla.org/products/firefox/).

Both Netscape and Mozilla browsers are free and when installed, are independent of the operating system.

Always keep your browser software updated.

Mac users using Safari will experience registration problems also. We have tested a few of the latest versions that shipped with Panther and Tiger. The results was inconclusive as there were successful registrations and incomplete registrations. We can not advocate the use of the Safari or IE emulation browser software at this time.

Feel free to contact us if you have any information that can be of use in this matter.

REMINDER - If you are having techical difficulty registering, trying using another PC. This is a quick means of determining if you have a browser/PC setting issue.

Payment Information -

Be prepared to use your credit card for enrollment for during this registration session.    

You can pay by check but your enrollment will not be complete until the check clears from your banking institution.  

Instructions for paying by check will be provided during the registration process.  You must mail a copy of your registration with your check.  

Please be prepared to write your check at the time of registration on-line.  This will be a mandatory field for putting your check number on the registration form. We are experiencing problems with a few area families that refuse to properly pay via the check method. These families will not be allowed to register their player(s) with Burke Basketball in the future.   

We prefer payment by credit card to reduce the overhead of processing checks.

During the credit card payment process, make sure the billing address is associated with the correct credit card number.  The credit card clearing house validates the exact name and billing address to what is typed in. 

Also make sure the name on the credit card matches exactly to the name you type in.  This will help ensure a smooth payment process therefore completing the registration process.  Otherwise you will receive an error and the payment process will be incomplete.

Having the exact name and address mismatched is the most common problem experienced.

Print your registration page which will have your Player ID showing.

Contact  the Burke Basketball registrar for any questions.

We will try to post dates in the calendar and news pages for upcoming evaluation and tryouts. Please check the site often in September, October and November for important team information.